Privacy Policy of clesgo GmbH


1. Controller and general principles

We, clesgo GmbH, Seyfferstr. 34, 70197 Stuttgart, as the operator of the websites accessible at (hereinafter also “website”) and at for the use of our digital B2B marketplace (hereinafter also “marketplace”), are the responsible body of the personal data of the visitors of our website and the users of our marketplace (“you”) within the meaning of the Federal Data Protection Act (BDSG).

Your trust and the protection of your privacy are particularly important to us. Therefore, we take the protection and the security of your personal data very seriously. Your personal data is collected, processed, and used exclusively in compliance with the data privacy regulations, in particular the provisions of the German Federal Data Protection Act (BDSG) and the German Telemedia Act (TMG).

In the following, we would like to comprehensively inform you about the data we collect when you visit our website, utilize our marketplace and employ other services offered on our marketplace, and the way this data is subsequently processed or used. Furthermore, we would like to inform you about the accompanying technical and organisational protective measures we have taken.

2. Collection and use of personal data

Personal data means any information concerning the personal or material circumstances of an identified or identifiable individual. Consequently, personal data includes all data that can be assigned to your person, such as your name, your address, your phone number, or your email address.

We collect and use personal data to enable you to utilize our marketplace and our other services offered on our marketplace. We only collect, process, and use personal data if and to the extent that: a) you have provided us with the corresponding data for the specific data collection and/or use on a voluntary basis, b) the specific data collection and/or use is permitted by a legal provision, or c) you have given your express prior consent to the specific data collection and/or use.

a) Informational use of our website

If you use our website solely for the purpose of obtaining information, you need not provide any personal data.

We only collect and use data that is automatically transmitted by your Internet browser, such as pages accessed, access status, type of the Internet browser you are using, language and version of the browser software, operating system and its interface, IP address of the computer sending the request, as well as the date and time of your visit to our website.

We collect and use this data exclusively in anonymised form to enable you to use our website, to process statistical information, as well as to improve our services offered on the website. In this process, your IP address is shortened by the last octet (partial segment). This data will not be associated with personal data of an identified individual. Your IP address will be stored only temporarily for the duration of your visit.

b) Use of services offered on our marketplace

If you would like to use the services offered on the websites of our marketplace, you need to provide us with your personal data. We collect and use your personal data in particular for the following purposes:

Use of software: If you would like to use the (software) services offered on our marketplace, we store your data as necessary for the performance of the contract.

If you would like to use the (software) services offered on our marketplace, you need to register. As part of the registration process, we request various data via the form provided for this purpose (such as company name, company address, your first and last name, your email address, a username and password to be selected by you, as well as any data provided on a voluntary basis in this connection, such as your phone number) and use it for the management of your user account and the provision of associated functions, such as the processing of your user data and software use. We apply what is referred to as the double opt-in process for the registration, i.e. your registration is not completed until you confirm your registration by clicking on the link in a confirmation email sent to you for this purpose. If you do not confirm your registration promptly, your registration will automatically be deleted from our database.

We exclusively collect, process, and use personal data that is necessary for the performance, management and, if applicable, termination of contracts. Within the scope of software use, we therefore collect, process, and use the necessary information as well as any data provided on a voluntary basis in this connection (such as name, address, phone number and email address, payment information, such as credit card details, and further information).

c) Newsletter

If you subscribe to our newsletter, we need, besides your declaration of consent, at least your email address to which the newsletter is to be sent. The declaration of consent for subscribing to the newsletter reads as follows:

“I wish to receive regular information from clesgo by email on new products and offers. This service is free of charge and can be cancelled at any time with effect for the future.”

Any further information you provide will only be used to address you personally and to personalise the content of the newsletter, as well as to clarify any enquiries concerning your email address. We will not send you the newsletter until you confirm your subscription by clicking on the link in a confirmation email sent to you for this purpose. This is to ensure that only you, as the owner of the indicated email address, can subscribe to the newsletter. You must confirm your subscription promptly after receipt of the confirmation email, because otherwise your subscription to the newsletter will automatically be deleted from our database. You can unsubscribe from the newsletter at any time (withdrawal). You can unsubscribe in your user profile, by sending a corresponding email to, or by clicking on the hyperlink at the end of each newsletter.

The personal data collected for the aforementioned purposes will be used exclusively for the specific purposes it has been collected or to the extent necessary to safeguard our own legitimate business interests. Your personal data will be transmitted to third parties if and to the extent required within the scope of the aforementioned specific purposes, for example to payment services providers and/or banks. Apart from that, your personal data will not be passed on to third parties without your consent, unless we are obliged to do so by order of a court or authority.

3. Cookies

We use cookies on our website and our marketplace. Cookies are small text files that are sent to your browser by our web server during your visit to our website / our marketplace and stored on your computer for later retrieval.

We use so-called session cookies (also known as temporary cookies), i.e. cookies that are stored temporarily exclusively while you are using our website / our marketplace. We use such cookies to improve the overall user-friendliness and effectiveness of our website. Such session cookies are deleted automatically as soon as you finish your session and close the Internet browser you use.

On our marketplace, we additionally use cookies that are stored on your computer beyond the end of your session and serve to improve the user-friendliness of our marketplace, for example by making the navigation easier or by storing information about the content of your software usage, in order to be able to display it to you the next time you visit our marketplace.

We neither collect nor store personal data in cookies in this regard, nor do we employ any technology to associate the information collected by cookies with user data.

You can determine yourself whether or not cookies can be set and retrieved by configuring the appropriate settings in your browser. For example, you can fully disable the installation of cookies, limit it to particular websites or configure your browser to automatically notify you and request your permission as soon as a cookie is to be set. For technical reasons, however, it is necessary to enable the above-mentioned cookies to use the functions of our website / our marketplace to their full extent.

4. Google Analytics

This website uses Google Analytics, a web analytics service provided by Google LLC (“Google”). Google Analytics uses so-called “cookies”, i.e. text files that are stored on your computer and enable your website usage to be analysed. In general, the information generated by the cookie about your use of this website (including your IP address) is transferred to and stored on a Google server in the U.S. If IP anonymisation is activated on this website, however, your IP address is shortened beforehand by Google within member states of the European Union or other contracting states to the Agreement on the European Economic Area. Only in exceptional cases is the full IP address transferred to a Google server in the U.S. and shortened there. Google will use this information on our behalf for the purpose of evaluating your website usage, compiling website activity reports, and providing further services relating to website and Internet use to the website operator.

The IP address transferred by your browser as part of Google Analytics will not be associated with any other data held by Google.

You can prevent the installation of cookies by making the appropriate setting in your browser software; however, you should be aware that in this case you may not be able to use all functions of this website to their full extent.

Please note that Google Analytics is used on this website with the extension “_anonymizeIp()” and your IP address is thus only processed in shortened form, in order to rule out a direct reference to your person.

You can also prevent the collection of the data generated by the cookie in relation to your website usage (incl. your IP address) as well as the processing of this data by Google at any time with effect for the future by downloading and installing the browser plug-in, which is available under the following link:

When browsing on mobile devices, you can alternatively prevent the collection of data by Google Analytics by setting an opt-out cookie that prevents the future collection of your data upon visiting this website. Please note: the opt-out cookie only works in the respective browser on which it is set. If you delete the opt-out cookie from this browser, you need to set it again by clicking on the link above.

5. Third-party contents

Contents of third parties, such as YouTube videos, Google Maps map material, or RSS feeds of other websites are integrated into our website. The prerequisite for this is that the providers of these contents identify the IP address of the users to be able to send the contents to the browser of the respective user. We endeavour to only integrate contents whose providers use the IP address exclusively for providing the contents. However, we are unable to prevent the respective providers from also using the IP address otherwise, for example for statistical purposes.

6. Data security

We take technical and organisational measures to protect the provided or collected personal data, in particular against accidental or intentional manipulation, loss, destruction, or access by unauthorised persons. Our security measures are continuously improved in line with the technological developments. Furthermore, our website and our marketplace are encrypted using SSL protocols to prevent access by unauthorised third parties.

7. Your rights

We hereby inform you that you may revoke your consent to the collection, processing, and use of personal data at any time with effect for the future.

In addition, you have the right to receive free-of-charge information on the personal data stored about you at any time in accordance with the statutory provisions. Furthermore, you can request the deletion, blocking, or correction of this data in accordance with the statutory provisions.

To this end, please send an email to or a letter to the address stated in Section 1.

8. Amendments to this Privacy Policy

We reserve the right to amend this Privacy Policy at any time with effect for the future. The latest version is available on our website. Please visit the website regularly to find out about the applicable Privacy Policy.

As of: February 2018